During COVID, I belonged to several NPO Facebook groups (and even started one). What surprised me was how often the same questions would surface. I found myself repeatedly answering queries from NPO leaders, clarifying misconceptions about legislation, and correcting outright inaccurate information. I was regularly contacted privately for free consulting. It was startling to witness the sheer volume of misinformation circulating, and the difficulties small start-up NPOs face in accessing and understanding clear, relevant advice. 

People often turn to Google for advice, but the reality is that it takes a certain level of skill to sift through all the search results, evaluate them for accuracy, timeliness, and relevance, and determine what’s actually useful. Now imagine trying to do that in your second or third language! After thirty minutes of searching, you’ve read five different sources and feel even less confident about the answer than when you started. 

The sector needed a simple, natural language solution that does all the hard work for you and gives you the answer you really need.  

Since then, Bruce, an enthusiastic early adopter of all kinds of software, has immersed himself in the world of Artificial Intelligence, closely following its rapid evolution into the sophisticated AI bots we see today. Together with the ASIC team, they have the capability required to develop AI bots specifically tailored to client requirements. This expertise opened an exciting opportunity for us to create an AI bot dedicated to supporting the NPO sector. And that’s how Nancy was born! 

Nancy is a natural-language AI tool designed for South African NPOs. She references credible local resources (so you don’t get advice that’s correct somewhere else but wrong here). She can also use your responses and information from your website to give guidance that fits your context. You can ask her any questions any time, from simple compliance questions to thinking through complex implementation challenges. She saves you research time by collating & filtering information, applying it to your organisation and providing straightforward explanations that you can apply.  

Nancy is your always available, free, NPO-focused consultant. I am very excited about the possible impact Nancy can have on the sustainability of the NPO Sector! Try Nancy for free at https://em-solutions.co.za/nancy-bot/  

Blog insight 

  1. The NPO sector is rife with misinformation, so invest the effort to ensure you are trusting accurate, relevant guidance for your NPO decisions and compliance. 
  1. “I’ve seen misinformation spread fast, so I urge NPO leaders to seek trusted local guidance before acting, to stay compliant.”